Responsible Gaming

Introduction

At Yolo247, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all our players to gamble within their means and to view any losses as the cost of entertainment, just like going to a movie or concert.

Please remember: the house always has an edge. Never gamble with money you cannot afford to lose.

Age Verification

By accessing and using Yolo247, you confirm that you are at least 18 years of age or the legal gambling age in your jurisdiction in India, whichever is higher. Underage gambling is illegal and harmful. We take age verification seriously and reserve the right to request proof of age at any time.

Parents and guardians: If you are concerned about a young person's gambling activities, please contact the support organizations listed below.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognize any of these warning signs in yourself or someone you know, it may be time to seek help:

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to win back money you've lost
• Neglecting family, work, or other responsibilities due to gambling
• Hiding gambling activities or lying about the amount you gamble
• Borrowing money to gamble or gambling with borrowed funds
• Feeling anxious or irritable when trying to reduce or stop gambling
• Failed attempts to cut back or control gambling
• Using gambling to escape problems, stress, or uncomfortable feelings
• Gambling with increasing amounts of money to achieve the same excitement
• Jeopardizing relationships, education, or career opportunities due to gambling

If any of these signs apply to you, please reach out for support immediately.

Self-Help Tools

Yolo247 provides several tools to help you maintain control over your gaming activities:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly). You can lower this limit at any time, and changes take effect immediately.
• Loss Limits: Establish a maximum amount you are willing to lose over a set period. Your account will be automatically restricted when this limit is reached.
• Reality Checks: Enable pop-up reminders at regular intervals during your gaming session to help you track time and spending.
• Self-Exclusion: If you need to take a break from gambling, you can self-exclude from your account for a period of your choice (minimum 24 hours to permanent). During self-exclusion, you will not be able to access your account or use our services.
• Account Closure: You can permanently close your account if you wish to stop gambling entirely.

To access these tools, please visit your account settings or contact our customer support team.

Support Organizations in India

If you or someone you know is struggling with problem gambling, please reach out to these trusted organizations:

• All India Institute of Mental Health (AIIMH) – Bangalore
  A leading mental health institution providing counseling and treatment for gambling addiction and related issues.
• Gamblers Anonymous India
  Support groups and peer counseling for individuals struggling with compulsive gambling.
• Vandrevala Foundation – Helpline
  Phone: +91-9999 666 555 (24/7)
  Free mental health support and crisis counseling, including issues related to problem gambling.
• iCall – Suicide Prevention and Mental Health Support
  Phone: +91-9152 987 821
  Email: help@icallhelpline.org
  24/7 confidential support for mental health concerns, including gambling-related distress.

International Support Resources

Additional resources are available internationally:

• GamCare (UK): www.gamcare.org.uk
• GamStop (UK): www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (USA): www.ncpgambling.org

Call to Action

If you are experiencing problems with gambling, please seek help today. There is no shame in reaching out — problem gambling is a recognized condition, and professional support can make a real difference.

Remember: gambling should be fun and entertaining. If it stops being enjoyable or is causing you distress, it's time to take action.

For more information about responsible gaming or to access our self-help tools, please contact our customer support team at any time. We are here to help.